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The Mom Store endeavors to ensure that every transaction at our website is seamless. We take great care in delivering our products and adhere to the highest quality standards.
While we believe in selling premium quality and providing the best fit for all our products, we understand that quality and fit are personal to individuals and not everyone prefers the same fabrics and fit, hence we provide product returns/exchanges.
All product descriptions state whether the product is returnable or not.
NON – RETURNABLE
1) Lingerie
2) Gift Boxes
3) Milestone Cards
4) All other Brand products except The Mom Store.
5) Baby Gears, Toys & Nursery Products
RETURN/EXCHANGE PROCEDURE
You can return products within 7 days after delivery (where return is available). Please follow these steps to raise the request:
CUSTOMER CARE
HOW TO HAND OVER A RETURN PARCEL
COLOR DIFFERENCE
NOTE
Exchange is allowed once per order, on the exchanged order refund shall not be applicable if customer wants to return Exchanged item. Store credit will be issued in such cases.
Please follow these steps to raise the request: https://themomstore.in/apps/return_prime
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Take 20% off your first order
Enter the code below at checkout to get 20% off your first order